is defined as steps such as a strike or work to rule that workers of a firm may take to enforce their demands or to make management aware of their concerns or issues.

is defined as steps such as a strike or work to rule that workers of a firm may take to enforce their demands or to make management aware of their concerns or issues.

• A. Arbitration
• B. Industrial action
• C. Co-operative relationship
• D. Entrepreneur

Answer: (B)

Industrial action is a form of collective worker action aimed at pressuring management to meet demands or to signal concerns. It includes measures like a strike, where workers stop working, or a work-to-rule, where employees do only what their contract requires and no more. The goal is to disrupt normal operations enough to bring management to negotiate. This is different from arbitration, which involves a neutral third party deciding the outcome of a dispute rather than workers leveraging disruption to push for changes. It also isn’t about a cooperative relationship, which refers to harmonious, collaborative relations, or about an entrepreneur, who starts and runs a business.

Industrial action is a form of collective worker action aimed at pressuring management to meet demands or to signal concerns. It includes measures like a strike, where workers stop working, or a work-to-rule, where employees do only what their contract requires and no more. The goal is to disrupt normal operations enough to bring management to negotiate. This is different from arbitration, which involves a neutral third party deciding the outcome of a dispute rather than workers leveraging disruption to push for changes. It also isn’t about a cooperative relationship, which refers to harmonious, collaborative relations, or about an entrepreneur, who starts and runs a business.